A trusted world chief in robotic automation, Yaskawa Motoman is thrilled to report one other yr of excessive outcomes for his or her 2023 Buyer Satisfaction survey. The corporate’s tradition of dedication to customer support is one in every of its major differentiators from the competitors, and exceeding expectations is a high precedence.
Dayton, OH — A trusted world chief in robotic automation, Yaskawa America, Inc., Motoman Robotics Division (Yaskawa Motoman) is thrilled to report one other yr of excessive outcomes for his or her 2023 Buyer Satisfaction survey, receiving an general company ranking of 4.7 on a potential scale of 5.0.
Revealing year-over-year enhancements in Purposes, Buyer Satisfaction, Advertising, Gross sales and Customary Merchandise, respectively, the suggestions obtained is used to drive instant and future motion objects geared toward offering the best stage of buyer satisfaction within the automation business. Dedicated to steady enchancment, exceeding buyer expectations is a high precedence for the corporate—with a portion of every worker’s compensation tied to those survey outcomes.
“This stage of efficiency is a direct results of a devoted, extremely skilled crew centered on executing sound methods, producing high quality options and delivering world-class assist,” acknowledged Steve Barhorst, President and COO of Yaskawa Motoman. “This achievement validates that our company dedication to buyer assist, mixed with further efforts by all workers, leads to glad prospects.”
Devoted to their company mission to effectively ship top quality, modern robotic options that assist prospects and companions be extra aggressive, Yaskawa began their new fiscal yr on March 1, 2024, and continues to enhance product choices and assist companies that foster transformative outcomes for main corporations worldwide.
About Yaskawa Motoman Based in 1989, the Motoman Robotics Division of Yaskawa America, Inc. is a number one robotics firm within the Americas. With over 600,000 Motoman® robots put in globally, Yaskawa gives automation merchandise and options for just about each business and robotic utility; together with arc welding, meeting, coating, shelling out, materials dealing with, materials chopping, materials removing, packaging, palletizing, spot welding and scientific laboratory specimen processing. For extra info, please go to our web site at www.motoman.com or name 937.847.6200.